Good morning, i was playing castle war, i made an app purchase of 13.99 euros, fixed the castle and won several games by acquiring different materials, coins and going up to level 6 … then i closed the app, reopening it after a while time, but unfortunately I find myself at level 5, without everything that included the 13.99 package and without all the progress made up to that point … I kindly ask you to restore everything up to before the data loss since I have spent some money …
My ID player is 28FC0B7E2A7EED2
I would not want to be forced to do an extremely negative review.
Hello, we have unfortunately found a bug in the starter bundle, but the fix will be released shortly! In the meanwhile, we will fix the purchase for you manually. It should be fixed shortly! We are terribly sorry for the inconvenience, but you will get the purchased items.
PHZ Game Studios