Lost acc

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 31, 2020 at 9:50 pm #750
    tim
    Participant

    Hi
    I enjoy the game

    Since update I’ve lost all my progress. I have sent email

    Tim

    August 3, 2020 at 4:11 am #754
    WaikatoBro
    Participant

    Wasting your time posting here bro. Devs left weeks ago. Good luck

    August 3, 2020 at 9:41 am #756
    tim
    Participant

    That’s a shame was enjoying the game.

    August 3, 2020 at 6:20 pm #766
    hyjuki
    Participant

    It was just a vacation

    August 3, 2020 at 10:17 pm #770
    tim
    Participant

    If only it was, at least then I would know return date

    August 4, 2020 at 8:18 am #778
    NOboz
    Moderator

    Hi tim

    Sorry to hear about the lost progress

    We recently redid our save system and unfortunately this did happen to some folks

    Soon there will be cloud save which should help a ton with save instabilities

    August 6, 2020 at 10:25 am #808
    tim
    Participant

    Thanks and I do understand these things happen. Is there anything u can do as the acc was lvl21 and everything was maxed out.

    August 7, 2020 at 6:06 am #814
    NOboz
    Moderator

    Contact games.support@phz.fi with your Player ID (you can find it under player profile in game) and I will sort it as soon as possible to do so. Thank you for your understanding and patience 🙏

    • This reply was modified 4 years, 2 months ago by NOboz.
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