Reply To: Buying a starter kit

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Good morning, i was playing castle war, i made an app purchase of 13.99 euros, fixed the castle and won several games by acquiring different materials, coins and going up to level 6 … then i closed the app, reopening it after a while time, but unfortunately I find myself at level 5, without everything that included the 13.99 package and without all the progress made up to that point … I kindly ask you to restore everything up to before the data loss since I have spent some money …
My ID player is 28FC0B7E2A7EED2
I would not want to be forced to do an extremely negative review.
Please solve,